Collaboration Solutions
We deliver solutions that break office boundaries and allow employees and executives continue to work irrespective of where they are, when you want to connect and the device they want to use in connecting. Our solutions span both on premise and Cloud offerings for all our collaboration solutions to ensure your workforce is always a second away.
Contact Center
As new technology emerges, the traditional call center cannot meet up with the current demands. A contact center handles all forms of communication, not only voice calls but email, social media, and instant messaging. With Quastro Contact Centre solutions we can help you prioritize the callers, resolve queries quickly and accurately and can provide support to a customer over multiple channels which allow better focus on the customer.
Unified Communications
As Business demands grow, the need for Collaboration cannot be overemphasized. Professionals nowadays have the freedom to share their skills and pursue new opportunities across the globe, all with nothing but the right device, and the right connection. Unified Communications is a framework of communication that includes IP Telephony, Voicemail, and video. Some of our solutions include:
IP Phones and Devices
The traditional PBX phase is gradually being phased out to allow the era of IP phones. The IP phone uses VOIP technology. Quastro provides the best brand of IP phones from the top 5 OEMs worldwide. The IP phones have versatility of features, we can make simple conference calls on them, enjoy reduced telecom cost and efficient client interaction.